Safeway Coupon Policy Updated *Again*

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So once again we have a new Safeway Coupon Policy, this one went in effect starting back on 10/29/2010. I’d suggest once again, printing it out and keeping it with you when you grocery shop.  You should also acquaint yourself with the Just For U program if you live in Northern CA, Illinois, or Hawaii.  If you’re so inclined, I’d suggest you take a few minutes to read through it.  I’ve highlighted the things that you’ll need to know…

We can use FREE Coupons (just not FREE printable coupons).

1. We will redeem coupons only for the specific items included in our customer’s purchase transaction. The redemption value will be as stated on the coupon, unless that value yields a final price for such item less than zero; if application of the redemption value yields a price less than zero, the coupon will be redeemed only for the amount that yields a zero price (our customer cannot net a cash credit or payout from a coupon purchase).

From what I understand that to mean, is basically that you can use ANY coupon but that it can’t be for more than the item’s value – it will be adjusted down.  I could be reading that wrong, I’ll check with Safeway tomorrow and get back to you.

No Coupon on the FREE item of a BOGO deal.

4. Coupons may not be applied against any free item received in any offer.

Safeway WILL  accept a Manufacturer’s Coupon if it has a competitor’s logo on it.

6. Safeway will not accept manufacturer coupons (including, but not limited to, coupons issued through a Catalina or other in-store coupon dispenser) that display another retailer’s logo or name unless such coupon is for a specific item with the same product identifiers as the product included in our customer’s purchase transaction.

Boo to this one…

11. Safeway reserves the right to refuse any coupons at its discretion.

When an in-ad coupon says $10 minimum purchase required, that total is calculated BEFORE manufacturer’s coupons but AFTER club card savings.

12. Purchase reward thresholds (if any) will be calculated based upon customer’s final price (after deducting Club Card savings and all other discounts and savings) before deductions for any manufacturer coupons. As an example (and not as an offer), if a $10 minimum purchase is required for a customer reward, a customer’s order at full retail would be $12, a Club Card discount of $1.75 applies, and a manufacturer’s coupon of $1 applies, the customer would be given credit for a $10.25 purchase, and would be eligible for the reward (assuming.com/pliance with all other requirements) even though the customer’s cash payment would be only $9.25. The manufacturer’s coupon would not be deducted from the total for purposes of determining reward eligibility.

You CAN use printable coupons (but not for FREE products and the MUST scan).

14. We gladly accept internet printed coupons. The same manufacturer and store coupon rules above apply to all internet printed coupons.

15. Internet printed coupons must be capable of scanning at checkout.

16. Internet printed coupons must have serial numbers and must follow an industry-standard format.

17. Manufacturer internet printed coupons must clearly indicate that they are a manufacturer coupon and must have a valid manufacture address on the printed coupon.

18. We will not accept “free product” internet printed manufacturer coupons.

You CANNOT stack an eCoupon with a paper coupon – the system will only accept one but will take the one with the higher value.

21. Safeway does not allow a customer to redeem two or more manufacturer coupons against the same item in a single transaction.

22. Coupon stacking policies for manufacturer coupons apply to paper and electronic coupons that have been loaded to a club card.

23. If a customer presents two coupons for the same item in a single transaction, Safeway will give the highest discount for that item, subject to the terms of the applicable offer and/or coupon.



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Comments

  1. I’m out. No stacking eCoupons with paper coupons? Their prices aren’t good enough for that. I’ll shop somewhere cheaper with paper coupons only. Sorry Safeway.

  2. NAN 'KC' JAN says:

    can u imagine some simple college cashier UNDERSTANDING THIS…OH MY GAWDS LORDY LORDY HELP US SAFEWAY

  3. I have rarely used e-coupons along with paper coupons because I considered it going against the manufacturer’s clear rule not to use two of their coupons on the same product, so that doesn’t really bother me. However I think the minimum $10 purchase after club card savings is ridiculous.
    Safeway is too expensive to shop at day to day, I only go there when they have good sales to combine with coupons.

  4. i was a safeway cashier in college. a smart one at that. but .. welll…. that was over 5 years ago (2001-2003)! LOL.. when i was a cashier there, there was zero training on coupon use (so you cant really blame the cashier). We used to just scan them blindly – trusting that the customer was redeeming them correctly. I’m not sure, but perhaps more recently, the there has been more coupon use/abuse, so thus the changes in the coupon policies all over the place.

    But i agree…. i am pretty sure there is still no training given to the cashiers on coupons – and if they receive training im sure its something like “BEWARE OF ALL COUPONS!!!”…. thats how i feel!

    • and! the other day! the MANAGER AT THE STORE refused two seperate manufacturer coupons on two seperate items becauase the coupons said “NO DOUBLING” ….. i tried to educate him on what DOUBLING was… but it was a lost cause.

  5. Ever since the e-coupon fiasco started I haven’t stepped foot in Safeway. Their prices are way too high and with all these changes it’s not worth my time and energy to try to find a deal there.

  6. Hi Julia-
    I’m curious if you know what happens in the situation where Safeway has a BOGO free item and you have a coupon for $1 off when you buy 2…can you use the coupon in this situation? I wasn’t sure based on the wording of policy item #4. Coupons may not be applied against any free item received in any offer. There are so many “$ off 2″ coupons these days, which combined with a BOGO free sale makes for a good deal, but wasnt’ really sure it would fly with the new policy.

  7. My question is regarding a BOGO printed (internet) coupon. Recently there was a buy one get one free Edge Shave Gel – Safeway cashier at first said I couldn’t use it since I’d be getting something free. Will they accept “BOGO free” printed coupons? I haven’t bothered with them at Safeway anymore as Walmart has no issues with coupons, but want to know the “official” policy. Thanks!

  8. I agree – another no-longer-Safeway-shopper here. Too expensive if you can’t stack ecoupons with paper coupons or use a coupon against the free item in a BOGO transaction. That last one actually makes NO sense and is pure nose-thumbing on the part of Safeway towards couponers…it shows they actually resent couponers. Whether you pay for the item or get it as part of a Safeway store BOGO deal, they STILL get reimbursed from the manufacturer for the cost of the coupon PLUS the handling fee. It is financially advantageous for Safeway to accept 2 coupons in this scenario, so the only explanation for why they won’t is that they resent couponers. Bummer. But I still love my Albertsons, so I’m cool. :)

  9. i had a safeway cashier tell me they cant double printable coupons anymore but i dont see that anywhere in their rules. is this true or not?? anyone know??

    • We don’t have doubles here in CA at all, so I’m not sure of the answer, sorry.

    • I on the pacific coast, Oregon state, here is ok, basecly every other week, the flyers include a coupon, but whit maximuo .50 value

      • I just copied this from the safeway website: My Safeway doubles 4 coupons a week but does not double internet printed coupons, but I guess some do.

        Doubling of Coupons:
        20. Check with your local store regarding “double coupon” promotions where customers will receive double the manufacturer coupon face value off the regular or club card price up to the identified limit. Not all locations offer double coupon promotions and the terms of such promotions may differ by time and store. Limitations and restrictions for double coupon promotions may change at any time. Changes will be posted in store only. “Double coupon” promotions do not apply to any internet or digital coupons except for applicable internet printed manufacturer coupons. These explanations and restrictions on “double coupons” apply to any promotion that increases the value of a manufacturer coupon beyond its face value.

  10. I don’t usually shop at Safeway anyway, but did a little in the past year when they were doubled coupons and had items I needed on good sales (bacon or breakfast sausage about all I remember) or when I could not find something I wanted at my local Fry’s — which I love! as long as they keep their double coupons and competitor coupons. Fortunately, I have been able to stock up on several items I use frequently so it’s only the fresh fruits, vegetables, and meat that I will need if the prices get too high because of the upcoming inflation caused by high gas prices, etc. I have noticed in the past couple of months that even at Fry’s the sales are not as good as in the past. I just hope Fry’s can continue the competitor and double coupons.

  11. Cheryl Bryan says:

    If Safeway is running a BOGO, and you have a coupon for BOGO, can you use that qp and get both for free? Ex: this week they are running a buy 2 hershey bars, get 2 free. I have a BOGO for hershey bars. Can I use them and get more free candy that I just don’t need around my house and will probably end up giving to my children before locking them outside for a few hours?

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