I’ve had several readers email me or comment that they weren’t able to do the same transaction that I did here.
Some of you had some really sad stories of being mistreated at the store too, I’m so sorry! What I would suggest if you have a non-coupon friendly store is to print about the Rite Aid Coupon Policy and bring it to the store with you. Ask to talk to the manager and show it to him/her. Or at the very least, just have it on hand to show the cashier in case they start to give you trouble.
The Coupon Policy covers the following issues:
- Internet printable acceptance
- Coupon usage on BOGO sales
- Adjusting coupons w/ face value that exceeds item price
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{ 11 comments… read them below or add one }
I had a problem a few weeks ago at Rite Aid with coupons. I called the 1800 number on the receipt. The regional manager called me back and was very apologetic. He called the manager that refused to accept my coupons and cleared things up. I have not had a problem since then. not even a dirty look
They also mailed me a copy of their coupon policy which states right on there if you have a bygo on a bygo sale–you get both free!
These rouge cashiers need to relax! I would think that someone who works a minimum wage job would understand why people are trying to save money! There is nothing better than getting a nice cashier when it comes to using coupons. The cashiers that get hostile need to consider an alternate career path. Life is too short!
Coupon on!
Christen, thanks for sharing your experience! It’s great to hear that it turned out so well.
I’m new to all the couponing, deals, etc. Today when I was at Rite Aid, I had an overage of coupons and they weren’t going to take my last coupon for the Benevia, however I asked the girl if I could just add a pack of gum, she said yes. She was very nice and I only spent .98 cents on 4-4packs. Had I been more familar, I guess I could have planned better and spent less than the .98 cents. . .next time;-)
A-
Oh! And both Rit Aid’s that I went to were all out of the Nivea:-(
This is wonderful! I wish all stores would clearly outline their coupon policies as well as RiteAid. Thank you for posting this wonderful tidbit of info. Love your site!!!
The Rite Aid in Martinez had about 20 of the nivea when I was there at 2pm….the lady who rung me up said I couldn’t us the buy 1 get 1 coupon but I told her I could so she did it
Hi Julia – Do you know if Rite-Aid will accept multiples of their in-ad coupons in one transaction? If I bought 3 lubriderms, would I get $1 off each one from the in-ad coupon? Would I need to bring in 3 copies of the in-ad coupon? I don’t see that covered in their coupon policy, but the in-ad coupons state “one per customer”. Just thought you might have some experience with them. Thanks!
That’s a great question Nancy – I think it’s going to vary by store. I’ve had success with clipping each coupon from the ad separately.
I shop at Rite Aid all the time and I have found if you stick by the coupon rules then you won’t have a hard time. Some people want to use photocopied coupons and thats not allowed so they get turned down. Thats the way it should always be. Some have a copy of the rules, but still try to argue with the cashiers about using illegal coupons. And by the way, some cashiers make more money than you think. Customers need to relax and quit trying to get away with coupon fraud. The Rite Aid cashiers would respect your trying to save money if you respect them for waiting on you and not losing their job over customers that expect everything for free the illegal way!
I am a supervisor at a Rite Aid in West Virginia. There is one laby that comes in four times a week with at least 100 coupons every time she comes in I will be losing my job because rite aid thinks me and her are in business together because we were to let her use overage now i will be losing my job because Rite Aid doesn’t stick to what they tell their employees.
The two RiteAid stores in Roseville, CA will not “stack” coupons, they have told me that only one coupon can be used per item, (whether it be a in-ad coupon,or printed manufacture coupon, or coupon from ad perk) . I have spoken to the asst. manager as well as the store manager at both stores and have been told that there is a new coupon policy being enforced and if I wanted a copy to go to RiteAid.com to view the policy. I have not been able to find an updated coupon policy. Has anyone else had any problems? I do have say that the cashiers werent friendly and werent knowledgeable about the coupon policy(cashier just tried to deny all my coupons at first but I requested to speak with a manager), the managers were apologetic and said they hoped to see me again soon.